Our dedication to fairness lies at the heart of our principles, placing a strong emphasis on transparency, equal opportunities, and accountability for all those who entrust us.
Equality
- On Bestwicket, every user is granted an equal amount of starting credits.
- Consistent rules and standards apply to all participants.
- Winners are declared impartially, leaving no room for ambiguity.
- The confidentiality of private and payment details, crucial for legal verification, is ensured.
- All members have access to a list of competitors along with relevant information.
- Uniform deadlines apply to all participants; Bestwicket employees are prohibited from participating in public or compensated challenges.
Responsibility
- Prompt resolution of issues or discrepancies is a commitment from our platform.
- Our support is available around the clock to address client concerns.
The Rules
- Multiple accounts on Bestwicket are strictly prohibited.
- Illegal withdrawals are not tolerated under any circumstances.
- Violations of the Fair Play Policy, such as creating fake duplicates or characters, are not acceptable.
Consequences
- Breach of Fair Play guidelines results in an immediate account blockade for the client.
- Clients violating Fair Play standards will have the total amount in their Bestwicket wallet reduced to zero.
User Experience
- Every aspect, from team selection to withdrawals, is characterized by clarity and reliability.
- A 24/7 Assistance and Support Center is in place to ensure the best fantasy sports experience.
- Services are not available in Odisha, Andhra Pradesh, Telangana, Arunachal Pradesh, Assam, Sikkim, and Nagaland due to legal restrictions.
- Our commitment is to deliver a fantasy sports experience that is transparent and reliable, prioritizing fairness, equality, and the swift resolution of any issues that may arise.
